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Shipping, Pick up and return

Shipping:

Parcels are normally shipped within 2 days after receipt of payment by post to you. If you prefer to receive a postal shipment by registered mail, additional costs will be incurred. Please contact us for this delivery method.

The shipping costs include loading and packaging fees and postage costs. The loading charges are fixed and shipping costs vary, depending on the total weight of the package. We advise you to combine several articles within an order. We can combine two different orders, and shipping costs are calculated separately for each order. Your parcel will be shipped at your risk, but fragile goods will be handled with special care.

The shipping boxes are cut wide and their goods are packed well protected. We mostly use recycled packaging.

Pick up:

For the selected delivery method Pickup, the items can be picked up after the payment has been received by us at the following address. Stossweg 2 8835 Feusisberg. No cash payment possible on site.

Returns:

In any case contact us before returning! Defective articles can, if the defect is not due to culpable behavior of the customer or by the shipping service provider, be returned within five days from receipt. For the returned items, a replacement or a credit note will be sent after receipt of the return and after consultation. Other returns will not be accepted. For expenses incurred, the customer may be charged a processing fee. Return address for packages: UVstore.ch Stossweg 2 8835 Feusisberg.